1. Return your order

You may return your order if you are not satisfied with your order for a full refund, if

  1. You received a broken unit
  2. Wrong item from what you have ordered
  3. Wrong sizing for lab coat or scrub
  4. Incorrect engraving or embroidery from what you have ordered

2. Original packaging

Returns must be in the state you received them, and in the original packaging.

3. Engraved & embroidered items

Correctly engraved and embroidered items based on your orders are not returnable and refundable.

4. Cost of return delivery

We will bear the cost for the return delivery. Email us the receipt and we will money transfer the amount to your bank account.